Lesson series (CAD010)

Interacting with Officers

This course offers comprehensive guidance on effectively interacting with senior officers and provides insights into the treatment one can expect while onboard a vessel
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Course Information


This is an information & Awareness Course


A stable internet is required for parts of this course


This course is presented in English

Skill Level

All skill levels 

Flag Classification

Not Required



Course Description

This course provides participants with essential knowledge and practical skills to interact with senior officers confidently and respectfully. From understanding formalities and etiquette to communicating effectively and addressing concerns, participants will learn the nuances of shipboard protocol. Through case studies, and real-world scenarios, participants will gain insights into the expectations and responsibilities associated with different roles onboard.

Course Sections

  • Introduction to Shipboard Hierarchy

  • A guide to effective etiquette  and formalities

  • Developing communication skills

  • Following Orders and instructions 

  • How to deal with conflict and resolution strategies

Learning Objectives

Learning Objective 1

A good understanding of the hierarchical structure onboard vessels

Learning Objective 2

A basic understanding of effective communication skills 

Learning Objective 3

An understanding of the importance of following orders and instructions

Learning Objective 4

An ability to develop critical thinking skills to support onboard conversations

Learning Objective 5

A good understanding of shipboard etiquette and formalities when interacting with senior officers

Learning Objective 6

An understanding of how to develop conflict and resolution skills

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